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Tenant Portal

  • What appliances does the property have?
    All of our properties have a stove that is maintained at the owner’s expense. Additional appliances such as a refrigerator, garbage disposal, microwave, washer, or dryer may be left at the property for your convenience. We cannot guarantee they will be maintained by the owner and may be removed from the property if they fail.
  • Is there an application fee?
    The fees will be $50 per adult in the home and will be due prior to us processing the application, this is paid through the application link.
  • Is the neighborhood I’m interested in safe?
    We do not keep or monitor crime statistics. We recommend that you search the internet and contact the local authorities to find out information about the neighborhood you are considering to see if it is the right fit for you and your family.
  • Does a cosigner need to apply?
    Yes, a cosigner needs to submit a full rental application with documents. As a cosigner, an individual will sign the lease to take on the full financial responsibility of the lease and any damages and fees during the duration of the tenancy. We require cosigners to make 5 times the property monthly rent in net monthly income and to have a credit score of 700 or higher. This is to ensure they are able to cover their own personal expenses, as well as those of the applicant if the need arises.
  • Do you run credit checks?
    Yes, we run credit checks as a part of our application processing.
  • What are the terms of the lease?
    All leases are month to month.
  • Do you run background checks?
    Yes we do, therefore we need each adult in the household to turn in a separate application for the property you are applying for.
  • What are your rental approval guidelines?
    Our general approval guidelines are: A rental application must be submitted for each adult that will be living in the home. The total household monthly net income must be over 3 times the rent. All adults must have no evictions in the last 5 years, pass a background check, and have a good rental history if they are currently renting. All applicants must have a credit score of at least 600.
  • Are your properties non-smoking?
    Yes! All of our properties are non-smoking inside the home, garage, and patio.
  • Can the deposit amount required change?
    If an applicant is below the credit score requirement or has outstanding collections balances, we may offer the property with a higher deposit. This is up to the discretion of the property owner.
  • Do you allow pets/animals?
    Yes, there is a $500 pet deposit. ESA are allowed. We would require the documentation.
  • I have already moved in and want to get a pet/animal.
    Email your property manager for approval of the pet/animal. You will then need complete a pet/animal application and sign an addendum. There is a $500 security deposit for pets.
  • Who pays for repairs?
    Owners are responsible for all usual maintenance such as roof, plumbing, electrical, and any structural work that needs repair as long as it was not the result of tenant misuse. Tenants will be responsible for work that was caused by misuse, such as holes put in sheetrock, toilets clogged by toys, feminine products, etc.
  • I want to move out.
    If your whole household is moving out please fill out the vacate notice in your tenant portal. If only one roommate is leaving then only that roommate must fill out the form on the portal.
  • How do I get a copy of my lease?
    When you sign your lease online you will be emailed a copy right away. You will also have access to a copy of your lease in your tenant portal.
  • Will I get back my security deposit?
    The security deposit will be refunded after a tenant moves out and the house is inspected for any tenant related damage. If there has been damage to the home that is not normal wear and tear, the repair amount will be deducted from the initial security deposit paid. We follow the Landlord Tenant Law for CA in regards to the time it takes to refund any security deposit.
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